An Open Startup (OS) - WupsE Product
Concept
last-smile-delivery: A 21st century way of value creation for The Netherlands
Caesar de Keijzer
August 2022
1 A Short Why 2
1.1 What is WupsE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 What is wrong with a traditional startup for WupsE? . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Who will be the parties involved in WupsE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 WupsE details 5
2.1 Product motivation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.4 Product justification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.5 Initial design sketches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
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In Devel opment Caesar de Keijzer
Intro
The emergence of the internet has given way to allowed for the production of open-source software and
hardware to proliferate. A distributed community gathers around a piece of code and continuously modifies,
distributes, and improves upon it. The advantage of this allows for diverse knowledge sharing, adaptability,
and enhanced security.
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People are free to share their ideas and contributions on the project and expand
upon the work done by the people before them.
Only very recently a new technology also appeared on the block. Building, and being build, on open-source
software, DAO’s have made their entrance.
2
DAO’s are shorthand for Decentralized Autonomous Organiza-
tion’s and similar to open-source software, are also community led. The rules of the organization are spelled
out in so called smart contracts which autonomously execute the decisions that the community agrees upon.
The code/rules of these smart contracts as well as voting mechanisms and member proposals are publicly
visible on the blockchain. There is no central governance, just a network of stakeholders working together
determined by set of encoded rules.
Decentralized development has been shown to be successful for reliable and safe software practices and un-
derstandable adoption. While DAO’s have a far less proven track record, the various emergent projects show
what it could be, and the vigorous work done on them defines the potential path forward.
That is why this author proposes the idea of an Open Startup, a: DAO run, open-source hardware startup
experiment organized around WhupsE, a last mile delivery robot running on bicycle lanes in the Netherlands.
Naturally, this leaves the reader with many questions. The following sections will hopefully clear away
those clouds and outline why this experiment in organizational structure and product development is worth
pursuing, at least here in the Netherlands. A short rundown on why this type of startup would be preferred
above a traditional startup structure is also provided.
In Development By: Caesar
That is why this author proposes the idea of an Open Startup, a: DAO run, open-source
hardware startup experiment organized around WhupsE, a last mile delivery robot running
on bicycle lanes in the Netherlands.
Naturally, this leaves the reader with many questions. The following sections will hopefully
clear away those clouds and outline why this experiment in organizational structure and
product development is worth pursuing, at least here in the Netherlands. A short rundown
on why this type of startup would be preferred above a traditional startup structure is also
provided.
A short why:
Startups come in various forms and sizes but are almost always about an idea or goal that a
founder would like to see changed and implemented in the world, ranging from the novel to
niche. With the often-associated goal to grow quickly and bring their innovative product to
market. This nearly always involves the experimental question: 
this question gets answered, the better for all parties
involved as well as the wider society. No major costs are incurred with quick failure, while
rapid success (see product/idea adoption) is generally a positive outcome and a
confirmation of the necessity of the product.
By creating a (tech)startup that is open for to the public domain, all essential stakeholders
can congregate quicker and easier around the product. Open-source development led the
way in this. People like to flock around interesting and engaging projects. Claiming a little
share in a successful product brings you kudos and accolades from your friends. Here is also
Formally creating a decentralized organization allows for the
quantification of the goals of the project, as well as managing the incentives for0 all the
many participants to reach this goal. Decentralizing the project allows for meritocratic
success of individual contributors as well as spreading of the involved risk. One person can
pick up where another has floundered.
Self-driving delivery robots appear a perfect fit for this type of startup. Seeing as the
development cycle requires involvement of more than a dozen parties and speedy
Figure 1: All individual parts of an Open Startup
.
1 A Short Why
Startups come in various forms and sizes but are almost always about an idea or goal that a founder would like
to see changed and implemented in the world, ranging from the novel to niche. With the often-associated goal
to grow quickly and bring their innovative product to market. This nearly always involves the experimental
question: ‘do people/corporations want what I’ve created?’. The faster this question gets answered, the better
1
https://www.unicef.org/innovation/media/206/file/Open%20Source%20Business%20Model.pdf
2
https://stanford-jblp.pubpub.org/pub/dao/release/1;https://aragon.org/
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for all parties involved as well as the wider society. No major costs are incurred with quick failure, while rapid
success (see product/idea adoption) is generally a positive outcome and a confirmation of the necessity of the
product.
By creating a (tech)startup that is open for to the public domain, all essential stakeholders can congre-
gate quicker and easier around the product. Open-source development led the way in this. People like to
flock around interesting and engaging projects. Claiming a little share in a successful product brings you
kudos and accolades from your friends. Here is also where DAO’s come in. Formally creating a decentralized
organization allows for the quantification of the goals of the project, as well as managing the incentives for0
all the many participants to reach this goal. Decentralizing the project allows for meritocratic success of
individual contributors as well as spreading of the involved risk. One person can pick up where another has
floundered
3
.
Self-driving delivery robots appear a perfect fit for this type of startup. Seeing as the development cycle
requires involvement of more than a dozen parties and speedy deployment would suit all involved. With reg-
ulations being one of the major current hurdles, having both the software as well as hardware being open to
continuous review, problems are snuffed out on a rolling basis. Below one can find a more detailed exploration
of WupsE as well as some technical specifications.
It is to be noted that this specific setup would not work for every startup. Decentralization requires strong
and additional communication as well as suffering from a lack of a ‘central motor’ for quick decision making.
1.1 What is WupsE?
WupsE is a small, cartoonish, electric, self-driving grocery delivery robot (operating in- between Nuro and
Amazon Scout) that is made to drive on bicycle lanes and enables an efficient last-mile-delivery service. In
Dutch, it could be described as a self-driving ”bakfiets”. It is large enough to enable 4 shopping bags to fit
inside, while being small enough to fit on a single file bicycle lane. It will drive around delivering groceries
from nearby supermarkets to customers starting in semi-rural areas of the Netherlands. In length and height,
it will be similar to standard bicycles but having a larger width to enable enough groceries to fit inside. The
front is designed to look cartoonish and friendly with antennae’s for lidar cameras. The side will have sliding
side doors with a touchpad in the middle to allow for customer access to the groceries. The WupsE’s will be
made to allow for easy retrofitting of the outside to show grocery shop affiliation. As well as the ’skin’ being
made from soft materials (artificial hairs/feathers) to soften any collision. They are especially designed to
look cute and friendly and operate mostly next to cyclists on bicycle lanes.
1.2 What is wrong with a traditional startup for WupsE?
Startups are already experiments in themselves. An innovator leads a project with many hurdles to overcome
yet limited to the input of the founder(s). Bound by time management, finances as well as personal char-
acteristics and talent. Many of the hurdles faced by innovators are of similar nature that do not necessarily
involve working on the product. These include, but are not limited to; fundraising, marketing, creating slide
decks, and contractual paperwork. For most of these time-consuming tasks, helpful solutions exist out there.
Both paid and unpaid. However... it involves the innovator being aware of the opportunities that are there
and to reach out to them. This is an information and potential limit. Typically constrained by the number
of people involved in the project.
With the proposed decentralized (DAO) startup project, this is process is partially reversed. When out-
siders are made aware of the project by any way or form, they can actively reach out and contribute to the
project from the get-go, according to the rules laid out in the DAO smart contracts. This in turn reinforces
the project, as more contributors would also presumably lead to more awareness. While there is still a limit
on awareness, the reaching out is not done by contributors but in part by the progress of the project towards
its goal.
An interesting result from this would see the organizational structure itself as being on the receiving end
of a network effect instead of the product that is being created. The product might be constrained to a small
niche market, in this case, a delivery robot in the Netherlands. Yet the organizational structure is not limited
in this way and contributors to the success of startup could grow exponentially, with each adding more value
3
https://elizabethyin.com/2021/09/19/the-rise-of-the-decentralized-startup/
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according to their own talents.
This initial effort constraint is another reason why an Open Startup is preferred. Most technological and
hardware hurdles relating to small sized, self-driving delivery robots have been solved to a great extent, at
least in the United States as well as China
4
. Yet their main impediment to deployment in the Netherlands
are regulators. With an Open Startup, regulators are a party to the table and have the voting power (outlined
in smart contracts) to steer deployment in way that is safe, responsible, and conscious. They also have full
insights into the open-source software development process from the start and thus on a rolling basis can
assess if safety is adequately prioritized.
The same holds true for all other external partners that are providing services such as external map and
software suppliers. They can readily view where and how to contribute inside the organizational structure.
The risks associated with contribution is also different for these partners compared to a traditional startup.
Many times, a partnership with a startup rests on the delivery of future promises. With the terms of the smart
contracts being publicly viewable, they can actively contribute towards mitigating that risk. The promises
can be tracked and the suppliers and developers held accountable. With the risk being more decentralized as
well. Instead of waiting on the sideline for a finished product, external suppliers can contribute to the project
which shoulders some of the risks but also brings corresponding rewards and governance influence.
Another problem plaguing traditional startups is the curse of the founder’s head. With the entire company
plan being in the head of one single person. Never being stress tested or critically evaluated to a deeper level.
Undiscovered flaws abound. One can easily see the problems arising from this. With distributive development
this is avoided as the execution and ‘brain’ of the company is laid out in smart contracts and open for everyone
to observe and contribute to. There is far less dependence on a single person. Though theoretically (since
this is still an experimental setup), as in any dependency graph, weak links will persist. Yet these weak links
are easier to replace and can be snuffed out earlier.
1.3 Who will be the parties involved in WupsE?
Individual external providers
Outsiders, say a remote designer, can quickly decide to invest their time and effort to a task outlined by
the members of the DAO and get rewarded accordingly. If this designer decides to abort the task midway
through, the smart contract executes the publicly viewable code and only for example pays half of the
promised reward. A new designer can view the outstanding reward and decide to continue upon the
previously done work to complete the contract. Due to the proliferation of remote work opportunities
and remote service providers, talented, international individuals can be more easily reached and tasked.
External investors
Not every participant can/wants to contribute with their time towards this project. Like individual
investors and akin to crowdfunding, individuals can participate in this project with only their cash. Dif-
ferent in crowdfunding since ‘the crowd’ can buy both the product as well as a piece of the organizational
structure (not a company). Different to (angel) investors in the sense that even minor contributions of
capital results in a contribution that supplies some voting power.
The Creators
There will be a group of original creators/core members guiding the goal and organization forward
within a more full-time dedication. While steering the creation process to a bigger extent, their reward
is, akin to the other parties, outlined by the DAO and rewarded accordingly. Their rewarded voting
power and monetary reward is also proportional to their input work, and not, as is common in more
traditional startups, divvied up at the origin of the startup. This also relates to the hardware side of
WupsE, as this progress will be harder to reward by the DAO task management system, they will have
an outsize effect on the progress.
Dutch Government Regulators
The Dutch government regulations need to be updated. This happens also in occurrence with open-
source techniques where regulation can be made a dynamic process with issues created and solved by all
interested parties and where consensus needs to be reached. They can be either supplied with a share
4
https://www.economist.com/science-and-technology/sidewalk-robots-are-busy-delivering-groceries-while-autonomous-vehicles-wait-for-the-green-light/
21807601
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of voting powers or can actively contribute and be rewarded accordingly, depending on the outline of
the DAO.
Supermarkets (Jumbo, Plus)
Theoretically, supermarkets (both local and country wide) are most to gain from the development of
WupsE because it allows them to distribute their wares cheaper and easier because less employee time
is lost to driving around. It also enables them to provide a delivery service in (remote) areas where
this was previously difficult to their cost-time trade-offs of running a delivery service. They would be
the ideal customers of the WupsE product, yet can actively contribute to the development through the
modus operandi of the Open Startup. Instead of sitting on the sidelines, waiting for a finished product.
Rapid delivery providers (Gorillaz, Flink, PostNL)
Rapid delivery providers currently only operate in major cities like Amsterdam and Rotterdam since
it isn’t feasible to expand their business to smaller towns and areas. The reason being A) not enough
available cheap drivers, often consisting of students and B) not enough demand from a dense, congregated
area. By upping their time scale (aka: rapid delivery in 40 minutes) and using WupsE to deliver, both
problems can be solved. Their current business model inside cities would not be affected. Mostly
because deploying WupsE there would introduce various negative impacts, as further outlined in the
WupsE description down below.
TNO
Maps and pre-existing software created by TNO allows for a quicker time to deployment and testing.
They have already been actively working and researching (fully fledged) self- driving vehicles and would
allow this project to shorten deployment time while also integrating active research done on safe driving
protocols. Having an Open Organization allows them to bring valuable contributions to the project
while not having to deal with the bottleneck of detailed communication with the project creators.
Operating Communities
The communities in which the robots are deployed will need to be ensured of their safety. Independent
contractors can do this more easily with most of the source code being easily viewable. The same goes
for local citizens who want to check upon, or actively participate in the safety of the system or bring it
into their neighborhood. By straight away contributing to the goal of the OS, they can speed up the
rollout in their area. As well as follow the progress in this rollout.
2 WupsE details
2.1 Product motivation
As online ordering of food and groceries becomes ever more ubiquitous in our Dutch society, new problems
arrive. Few of these issues are associated with the delivery side of the business. We aim to alleviate these
troubles by introducing WupsE: a self-driving delivery car(t) with a few caveats that make it exceptionally
suitable for the Dutch market.
Since delivery in the Netherlands is mainly done by bike, the opportunity also exists to have our WupsE
delivery robots drive exclusively on bike paths. The bike network path network is expansive, well taken care
of, and standardized. Road users are already very visibly aware of cyclists and paths are separated from the
main road, reducing the potential for car-WupsE accidents.
While bikers-cyclist related accidents could be potentially higher, they will hypothetically lead to less deadly
collisions because the delivery robots are smaller, nimbler, and slower than a full-fledged car.
Furthermore, their potential use is also highest in more remote areas of the Netherlands where there are
adequate bike paths but limited bikers and thus limited possibility for a delivery service to operate. Imagine
a local village supermarket using our WupsE’s to deliver groceries to the neighborhood elderly without having
to sacrifice employees in the process.
Their use will also be limited to quitter times of the day such as midday or at night to limit hinderance
to traffic and cyclists. Algorithms and data science insights will help in finding optimal timings to reduce
collisions. Further product specifications will help in harm done in the chance of any collision occurring and
are explained below.
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In Development By: Caesar
Figure 1: Bakfiets as reference point for size and width
Product description:
WupsE with 6 wheels (3 on either side)
Width: 70cm x length 100cm, height 75cm
Body and chassis are separable allowing quicker modifications/replacing if damaged
Body:
4 compartments (1 compartment is size of 1 shopping bag)
Compartments are standardized and exist in 3 forms: neutral, cold, and warm
Outside of the WupsE is layered by soft material (fake fur) to reduce collision
damage
Sideways sliding doors for access to delivered items
Easily colorable to show grocery shop affiliation (AH, Jumbo, Gorillaz, Flink)
Chassis:
Electric battery in chassis
Front Ultra sensor: in the form of a mouth
Two headlights, including radar and cameras: in the form of cartoon eyes
Wheels: covered from the sides, made look like soft feet
Programmable horn
Two Lidar on top: in the form of antennae
Two side cameras & radar
Product specifications:
Electric chassis, battery charged
Weight excluding groceries: x Including groceries: x
Max carry:
Speed: 12km/h 20 km/h
Figure 2: Bakfiets as reference point for size and width
.
2.2 Product description
WupsE with 6 wheels (3 on either side)
Width: 70cm x length 100cm, height 75cm
Body and chassis are separable allowing quicker modifications/replacing if damaged
Body:
4 compartments (1 compartment is size of 1 shopping bag)
Compartments are standardized and exist in 3 forms: neutral, cold, and warm
Outside of the WupsE is layered by soft material (fake fur) to reduce collision damage
Sideways sliding doors for access to delivered items
Easily colorable to show grocery shop affiliation (AH, Jumbo, Gorillaz, Flink)
Chassis:
Electric battery in chassis
Front Ultra sensor: in the form of a mouth
Two headlights, including radar and cameras: in the form of cartoon eyes
Wheels: covered from the sides, made look like soft feet
Programmable horn
Two Lidar on top: in the form of antennae
Two side cameras & radar
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2.3 Product specifications
Electric chassis, battery charged
Weight
excluding groceries: x
including groceries: x
Max carry:
Speed: 12km/h 20 km/h
2.4 Product justification
Why here?
Cycle infrastructure in the Netherlands is well maintained, comprehensive and standardized. This allows
our product (WupsE) to operate safely away from busy car lanes and thus requiring a less advanced sensor
network since different road operations are required. The standardization of bike paths (minimum of 1.25
meters) further helps our product to be able operate wide, but with less chance for problem possibilities.
Competitors that operate solely on roads will require much more stringent and different safety standards
than WupsE. While similar companies that operate on sidewalks, like those in the US, will have a wider
variety of environments to navigate, speed limitations (6km/h) as well as lower awareness from pedestrians
to consider.
Figure 3: Canta car with cyclist
The “Handboek Wegontwerp”, advises that roads outside build up areas have a cycle lane with a minimum
width of 1,25 meter and a max of 2.50 meter. Canta’s are are similar (human operated) vehicles in existence
currently that operate in the same space (cycle lanes). Their width being 1.10 meters, considerably more
than the proposed width for WupsE, cyclists would be already familiar with other vehicles operating on these
cycle lanes.
Professional services company KPMG’s 2019 Autonomous Vehicles Readiness Index has also placed the
Netherlands top of its table as the most prepared country to welcome self-driving vehicles
5
.
Why now?
The technology to create this concept is more abundant than ever, the infrastructure is already there. Lidar
technology has significantly dropped in price as well as being further miniaturized. The difficulty on the
delivery job market, as well as new entrants to the fast delivery service business concept (Gorillaz, Flink,
Zapp) creates a lot of competition for drivers. It leaves space open for other opportunities to help them solve
this hiring problem. It also allows their respective services to expand to more rural areas where recruiting
5
https://home.kpmg/xx/en/home/insights/2019/02/2019-autonomous-vehicles-readiness-index.html
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young (often student) workers is considerably more difficult. Albert Heijn (AH) is also currently working
on their own concept delivery vehicle showing that there is corporate interest. Present our solution to an
alternative could attract funding from their competitors instead of having these companies develop vehicles
inhouse.
Experience from the product team at the VU university in designing and programming for the NXP cup also
significantly helps development. The motivation, knowledge, and experience to start is currently present.
Product team
: VU bachelor students, experience through NXP cup
: Master VU students (contact through )
x: external partners through partnerships
x: Onboard a hardware Engineering student
Advice : TNO contact
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Development by the Vrije Universiteit and partners (help from bicycle car creators from fast bicycle
challenge)
Similar products/companies
Company Operating country
Nuro USA
Amazon Scout Washington, USA
Xiaomanlv, Alibaba China
Serve, Uber USA
Aitonomi, TeleRetail/ALber Heijn The Netherlands/Switzerland
Eliport Barcelona, Spain
Starship Technologies USA, UK
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2.5 Initial design sketches
Made by , student at TU Delft
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https://www.tno.nl/en/focus-areas/artificial-intelligence/application-areas/autonomous-vehicles-and-systems/
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